Privacy Policy

Effective Date: 2025-05-20

Last Updated: 2025-05-21

At Zhejiang Ruida Machinery Co., Ltd. (referred to as “we,” “us,” or “our”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose your data when you visit our website www.ruidamachine.com (the “Site”), make a purchase, or contact us.

1. Information We Collect

We collect personal information that you voluntarily provide when you:

• Visit or browse our website
• Fill out a contact form
• Request a quote or place an order
• Subscribe to our newsletter
• Interact with customer support

The types of information we may collect include:

• Full name
• Company name
• Email address
• Phone number
• Shipping and billing address
• Purchase history
• IP address and browser/device data (via cookies)

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, process, and fulfill orders
• To respond to inquiries and provide customer support
• To personalize user experience on our site
• To send product updates, promotional materials, and newsletters (if opted in)
• To improve our website’s performance, usability, and marketing strategies
• To comply with legal obligations and enforce our policies

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Enhance your browsing experience
• Analyze website traffic and visitor behavior
• Provide targeted advertisements through third-party platforms (e.g., Google, Meta)

You can control or disable cookies through your browser settings at any time.

4. Sharing Your Information

We do not sell or rent your personal information. We may share your data with:

• Trusted service providers who help operate our website, payment processing, or shipping logistics
• Legal authorities when required by law or to protect our rights
• Marketing tools (e.g., Google Analytics, Meta Pixel) to improve our advertising efforts

All third parties are contractually obligated to safeguard your data.

5. Data Security

We implement a variety of technical and organizational security measures to protect your information from unauthorized access, disclosure, or loss.

However, no system is 100% secure. By using our website, you acknowledge the inherent risks of transmitting data online.

6. Your Data Rights

If you are located in the European Economic Area (EEA) or California (CCPA), you have certain rights:

• Access to the personal data we hold about you
• Correction or deletion of your information
• Restriction or objection to processing
• Withdrawal of consent at any time

To exercise your rights, please contact us at [email protected].

7. Children’s Privacy

Our website is not intended for use by children under 16 years of age. We do not knowingly collect personal information from minors.

8. International Transfers

As we operate globally, your data may be transferred and processed in countries outside of your own. We ensure such transfers comply with applicable data protection laws.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. The latest version will always be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

Zhejiang Ruida Machinery Co., Ltd.

• Email: [email protected]
• Phone: +8619883750216 Jayden
• Address: No.188 Dongsan Road, Gexiang High-Tech Zone, Rui'an City, Zhejiang Province. China