We offer a full range of machines including paper cup machines, paper bowl machines, paper bucket machines, paper plate machines, flexo printing machines, and die-cutting/slitting machines.
Get clear answers to the most common pre-purchase questions about our paper container machines, including customization options, product compatibility, machine models, and technical specs. This section helps you make the right decision before placing an order.
We offer a full range of machines including paper cup machines, paper bowl machines, paper bucket machines, paper plate machines, flexo printing machines, and die-cutting/slitting machines.
Yes, we can customize your machine to produce containers of various sizes (e.g., 2oz to 32oz) based on your specifications.
Our machines work with single/double PE-coated paper, PLA-coated paper, and non-plastic water-based coated paper.
Yes. We offer configurations for both cold drink cups and hot drink cups with appropriate sealing technology.
Yes, we provide flexo printing machines that can be integrated into your production line or run as standalone units.
Our standard paper cup machines produce 80–120 pcs/min, while advanced models reach up to 150 pcs/min depending on cup size and materials.
Yes, we offer fully automatic solutions including cup forming, counting, and packaging systems.
Some modifications are possible—such as mold changes or size adjustments. Let us know your future plans so we can advise the best solution.
Most of our machines operate on 380V / 50Hz 3-phase. We can also customize for your local voltage standards.
Our sales engineers will assess your product specifications, capacity goals, and budget to recommend the most suitable machine model.
Find out how we deliver and install your machines worldwide. Learn about production timelines, freight options, site preparation, and how our expert engineers help your team get started quickly and efficiently.
Production usually takes 30–45 days depending on the model. Shipping time varies based on your location and chosen method.
Yes. We work with experienced freight forwarders and can deliver to most ports worldwide under FOB, CIF, or DDP terms.
Absolutely. We send engineers overseas for on-site installation, commissioning, and training.
You’ll need to prepare factory space, electricity supply, air compressor, and basic paper roll materials. We’ll send you a checklist in advance.
Most installations are completed within 5–7 days, depending on machine complexity and operator readiness.
Yes. We train your staff during on-site setup and also provide detailed manuals and remote support after installation.
While possible for experienced teams, we recommend using our engineers to ensure proper calibration and long-term performance.
Yes. You will receive detailed electrical diagrams, layout drawings, operation manuals, and maintenance guides.
Yes. Every machine is fully tested with paper before shipping. We’ll also provide test run videos for your reference.
Yes. If on-site support isn’t feasible, we offer installation and training via video calls and step-by-step remote guidance.
We stand by our machines with reliable technical support, fast spare parts supply, and global service availability. This section covers warranty, troubleshooting, maintenance, and long-term service commitments.
We offer lifetime technical support including remote diagnostics, troubleshooting, and guidance via email, video call, or WhatsApp.
All machines come with a one-year warranty covering core mechanical and electrical parts, excluding wear items.
We typically respond within 12–24 hours. Urgent issues are prioritized with real-time video support if needed.
Yes. We keep a full stock of critical spare parts and can ship them quickly. You can also pre-order spare parts kits with your machine.
Our service team will assist you by checking machine serial numbers, part codes, or photos you send us.
Yes. We can provide scheduled maintenance plans to help extend the life of your machine and reduce downtime.
Yes. We offer paid technical visit services globally, including inspection, repair, and re-training if needed.
We’ll support you with technical drawings, part upgrades, and operational advice to match your new production needs.
Yes. All machines comply with CE standards and can be customized to meet other local safety regulations.
Yes. We provide firmware updates and software optimizations when available for models that include PLC or smart interfaces.